Refund policy
Returns & Exchanges
We want you to love what you ordered! If you’re not completely satisfied, we’re here to help.
Return Policy:
You may return most items within 7 days of receiving your order for a refund or exchange.
To be eligible for a return:
- Item must be unused and in the same condition you received it
- Item must be in the original packaging
- You must have a receipt or proof of purchase
-
- A 15% restocking/handling fee will be deducted from all refunds.
- Shipping costs are non-refundable.
- Refunds are processed after we receive and inspect the returned items.
- Refunds apply only to the product price minus the 15% fee and shipping costs.
Non-returnable items include:
- Sale/clearance items
- Intimate apparel (bodysuits, swimwear, undergarments)
- Gift cards
How to Start a Return:
- Email us at everfashionstore01@gmail.com with your order number and reason for return.
- We’ll send return instructions if your item is eligible.
- Return shipping costs are the buyer’s responsibility (unless the item is defective or incorrect).
Refunds:
Once we receive and inspect your return, we’ll notify you by email and process your refund. Refunds will go back to your original payment method within 3–7 business days.
Exchanges:
Need a different size or color? Contact us and we’ll gladly help with an exchange if the item is in stock.